Shipping

Shipping to US and its territories based on service providers rates.

Shipping to any part of Mexico has a flat rate of $7.00

Shipping to any part of the world (excluding the U.S and Mexico) based on service provider rates; DHL and USPS. 

We do not refund initial shipping charges for item returned, other than for faulty items. If you choose to return your items to us independently, return postage costs will not be refundable. 

Carla O' is not liable for the loss of garments in return transit. We recommend using a traceable delivery method and taking note of your tracking number. 


Return your items to (excluding Mexico):
1211 San Dario Ave., #137
Laredo, TX 78040

Returns from Mexico, please contact us first at: carlao.look@gmail.com for assistance.

For any further assistance please do not hesitate to contact us.